HoPay

Account Deletion Request

In accordance with GDPR regulations and Google Play policies, you can request the permanent deletion of your account and all associated data.

Warning: This action is irreversible. You will lose access to your wallet balance, transaction history, and active virtual cards.

To complete the deletion, please log in to the mobile app, go to Settings -> Security -> Delete Account and confirm the action.

If you no longer have access to the app, send an email to:

Request Deletion via Email